SERVICE

Check-in/ Check-out

Check-in 15:00
Check-out 11:00

Charge for extending check-out time

Use until 14:00 3,564yen
Use until 17:00 5,940yen
Use after 17:00 Stay overnight

* Listed prices include tax and service fees.

Charge for early check-in.

Use before 10:00. Stay overnight
Use after 10:00 5,940yen
Use after 12:00 3,564yen

* Listed prices include tax and service fees.

One-day use

Opening hours: 10:00~18:00

1 room for 1 person ( 3 hours) 3,500yen
1 room for 2 person ( 3 hours) 4,500yen

* 1500 yen per room will be charged for every additional hour.
* Listed prices include tax and service fees.

Extra bed

one bed 3,564yen  ※Bed size: 100 W×180 D(cm )

Available room type : For 3 persons / Superior Twin ( larger than 29㎡ ), For 4 persons / Standard Deluxe Corner Twin (40㎡)
* Listed prices include tax and service fees.

Baby bed

Free of charge ( available for baby up to age 1) 63W×120D×97H (cm) ※Height from the floor to mattress is 47cm.

Available room type : Superior Twin ( larger than 29㎡ )
※baby bed guard rail is available.

About IT environment

Internet connection available in all rooms ( Wired LAN, Wi-Fi)

Interior Free of charge
Lobby, the 17th floor Free of charge
Coin Operated Internet Two PCs provided at telephone booth on the ground floor(100yen/10 min )

* Listed prices include tax and service fees.

Connecting Room

Two adjoining rooms available for a connecting room. Please inquire for further information.

Handicapped-accessible room ( Universal room )

Handicapped-accessible room ( Universal room ) available. Inquire for further information.

Room facilities/ equipment

Regular items ( for all rooms) high-speed Internet connection( wired/wireless), LAN cable, telephone line, arm light, voicemail, safe( with code number), TV ( LCD), writing desk, night table, laundry bag, duvet, controllable air-conditioning system, toilet with washlet system, bedside outlet , nightwear, electric kettle, luggage rack, iron & ironing board, refrigerator, coffee cups, glasses, tea set ( instant coffee stick packs, black tea, green tea), ice pail, hangers, slippers, shoehorn, lint brush, shampoo, conditioner.

Loan items

Items on request humidifier, pants press, nail clippers, drier, comforter, adapter( for foreign appliances), sewing set, transformer, charger, DVD(for playback only), air-purifier, items for kids(nightwear, slippers, tooth brush & paste), thermometer, Ice bag, lamp, CD player(only one), extension cord, items for the handicapped ( bath chair, bath table, non-slip mat, S-shaped hook for hanger), soba chaff pillow, Tempur pillow, foot pillow, bed guard rail

Breakfast

Buffet style: In addition to western dishes such as omelette and sausages, we provide Japanese dishes like rice porridge, grilled fish, natto, etc. Start your day with a delicious variety of nutritious dishes.

1st floor Restaurant &Café : Ceres
Opening hours 6:00~10:00
Price Adults: 2,500yen , Age 7-12 1,250yen, Age 6 and below, free of charge

* Listed prices include tax and service fees.

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Room service

24-hour availability. From morning coffee to mid-night snack, we are ready to offer hearty service around the clock.

Laundry service

Prepare your laundry bag, complete the form, and contact guest service desk. We will come to collect.

Ice pail

on the 4th-11th floor Provided to the right of the elevator.

Foreign currency exchange

A change machine from foreign to Japanese currency is provided by the front desk. Please note that there is no service from Japanese to foreign currency.

Changeable currency: US dollar, Euro, Pound, Canadian dollar, Australian dollar, Hong Kong dollar, Yuan, Won

※※Contact us at the front desk regarding Japanese currency.

Group shuttle service

For group use (around 10 people ), please contact us in advance, space is limited.

【Main phone number】+81-476-33-1311
【Direct dial phone number for reservation】+81-476-33-1360

Relaxation

Two types of masseur service available. Acupressure therapy in a comfort of your room on your request. At Mary Grace Spa, using aroma oil, an aesthetician helps you rejuvenate skin and body.

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Fitness

At the membership health club, SANTELOI, all guests can enjoy the casual relaxing facilities. Unwind in the glorious lush greenery surroundings in the sunshine.

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Payment policy

Cash, various credit cards, advance bank transfer, vouchers, ANA vouchers, etc. accepted.
※Please refrain from combining the use of ANA vouchers and pre-settlement packages, package plans or online reservations through other agencies or companies, complimentary tickets for a stockholders, and diamond service. View more details.View details

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Cancellation policy

Please note a cancellation fee shall be charged, as per our policy, if cancellation is within two days of the start of your arrival.

A day before cancellation 20% of accommodation fee
Cancellation on the day of check-in 80% of accommodation fee
No show 100% of accommodation fee

※Regarding some stay plans, other cancellation policies might be applied.
※As for group cancellations ( more than 9 rooms), other cancellation charges may be applied to the reservation.

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